If you have a question, feel free to send us an email. We will respond promptly during our regular customer service office hours (Monday - Friday 8:30 a.m. - 4:30 p.m. Eastern time; Saturday 10 a.m. - 4 p.m.).
If you have a Hitchcock online account, you may sign into your account to find out about your order. If you do not have an online account or cannot locate the information you are looking for, please email us through our Contact Us page.
Customer Service Representatives are available:
Monday-Friday 8:30am - 4:30pm EST
Saturday 10:00am - 4:00pm EST
An automated system is available after business hours
for placing an order, requesting a catalog or leaving us a message.
You may send us a credit card order, fitting information, or other communications by fax at 1-781-749-3576.