Contact Us

Need help placing your order?

Have a question about an order you placed?

Returning Customers

If you are visiting our new website for the first time but have purchased from us in the past, you will need to create an account in our new system. Rest assured, our customer service representatives have access to all your previous orders and fit history. We appreciate your continued business! Click on My Account and complete the information in the New Customers section.   

By Phone

Toll Free
1-888-599-WIDE [1-888-599-9433]

Customer Service Representatives are available:
Monday-Friday 8:30am - 4:30pm EST
Saturday 10:00 am - 4:00 pm (ET) (except for major U.S. holidays)

An automated system is available after business hours for placing an order, requesting a catalog or leaving us a message.

By Fax

You may send us a credit card order, fitting information, or other communication by fax at 1-781-749-3576.

Visit Our Showroom

Showroom Hours:
Monday - Friday: 8:30 am - 3:30 pm (ET)
Saturday: 10:00 am - 3:30 pm (ET) (except for major U.S. holidays)

Our Business Address Is:

Hitchcock Shoes Inc.
225 Beal Street
Hingham, MA 02043

If you email us regarding your order, please do not share any credit card information.  

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(Optional) Examples: 123-456-17 or I17-123456 or C17-123456

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